FAQ Maxust.com

Here you will find answers to the most frequently asked questions. If you cannot find the information you need, please contact customer service directly.

What is Maxust.com?

What services does Maxust.com offer?

I have a Maxust.com debit on my bank statement, why?

How do I terminate, stop or cancel a Maxust.com subscription?

I do not remember having subscribed to Maxust.com.

I did not receive an email from Maxust.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my Maxust.com payment history?

I have several Maxust.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with Maxust.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on Maxust.com secure?

All payments and credit card transactions made by Maxust.com are fully secured and confidential. Our systems comply with the strictest security standards of the Payment Card Industry Data Security Standard (PCI DSS) which guarantee a secure environment validated and approved by Visa and Master Card. Moreover, as required by law, we do not store any bank data on Maxust.com's servers.

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?